PRINT CARDS

FAQ - Event Step and Repeat

WHAT ARE POPULAR SIZES FOR STEP AND REPEAT BACKDROPS?

Most popular sizes are

  • 8′ x 8′
  • 8′ x 10′
  • 8′ x 12′
  • 8′ x 20′

However, we can print your banner ANY SIZE you would like.
Click here to view step and repeat backdrop sizes.

WHICH FINISHING OPTION SHOULD I CHOOSE?

* Pole Pockets 
This is the finishing you choose when using telescopic banner stands to hang your banner. Normally, you would choose pole pockets on both Top and Bottom for our adjustable stands. You will need to choose pole pocket on Top Only if you’re planning on using our heavy duty stands.

* Grommets
If you plan on hanging your banners on walls or fences using zip ties, you can choose Grommet finishing as your finishing type. We normally put a grommet hole on each corner, and put additional holes throughout the edges depending on the size of the banner.

* Hem Only
If you do not wish to put any type of finishing on your banner and you simply want stitching around the edges, you can choose Hem Only as your finishing. Please do keep in mind that you will not be able to use banners with hem only finishing with our stands.

* No Finishing
Choose No Finishing option for your banner if you plan on using our pop-up stands. There is no need for any type of finishing if you are using our pop-up stands.

CAN YOU HELP SET UP MY BACKDROP?

We provide hardware to display your backdrop and include easy, step-by-step directions as well as instructional online videos.

We can do deliveries and installations in the Los Angeles county area. Feel free to call us if you have any questions setting up your banners, stands, etc.!

Click here for online banner stand instructions.

CAN I USE MY STEP AND REPEAT STAND OUTDOORS?

We do NOT recommend our customers to use any of our Step and Repeat stands outdoors because we will not be liable for any weather conditions.

WHAT IS THE TURNAROUND TIME FOR A STEP AND REPEAT ORDER?

24-hour turnaround time for most step and repeat orders. In some cases, we may be able to pull off same day orders! We specialize in making projects go right and making our client’s deadline. Let us know when it is due and we’ll make it go right. In general, allow 1-3 days for printing and approximately 5 business days for shipping.

HOW LONG WILL MY BANNER OR BOARD LAST?

We use Roland printers using EcoSolvet inks that produce long lasting water resistant products. An addition, the banner material we use for step and repeat backdrops are very durable & strong. Outdoor backdrops generally last 1-3 years. Indoor backdrops can last a very long time, depending on the care taken to preserve them.

HOW SHOULD I STORE MY BANNER?

Please be advised that all of our banners are NOT meant to be folded at all times! Folding them will crease and damage the banners. We suggest that you roll up your banners and store them in the tube that we provide for longer lasting quality.

HOW DO I PAY FOR MY STEP AND REPEAT ORDER?

We accept credit card, paypal check or cash.
Online ordering is also available!
However, we must receive payment and artwork approval before printing.

WHAT IF I NEED HELP OR HAVE A CUSTOM ORDER?

Call us at (818) 434-7591 and we will handle your custom step and repeat order.

We can custom fabricate any kind of banner or backdrop to suit your needs.

WHAT RESOLUTION SHOULD THE LOGOS BE?

Please send the highest-resolution files you have (preferably vector .eps files).

Any other files are fine as long as the resolution is good.

300 dpi (dots per inch) at 14″ wide is extremely good resolution.
72 dpi at 14″ wide is good resolution.
Any dpi lower than 72 will pixelate and look fuzzy.

Click here to upload your logos

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